How do I book jobs without playing phone tag?
Let customers pick a time themselves. Send a booking link or a text with a few available times straight from your diary, confirm the booking automatically, and send a reminder the day before. The back-and-forth disappears because the customer can see when you're free.
Why phone tag happens
You call when they're at work. They call back when you're on the tools. Three days later, the job still isn't booked.
Offer times in writing
Send two or three available times by text, or a link to choose a slot that fits your diary. Most customers will pick one straight away.
Confirm automatically
When they choose, the booking goes into your calendar and the customer gets a confirmation with the date, time window and what to expect.
Protect your diary
Set the rules: travel buffers, job lengths, the areas you cover on which days. Then online booking fits your week instead of fighting it.
Common questions
Will customers book online?
Many prefer it, especially outside business hours.
What if a job needs a quote first?
Use the booking link for site visits and quotes, then book the job once accepted.
Can I approve bookings first?
Yes. You can confirm requests yourself or let set job types book straight in.
What about rescheduling?
Customers can reschedule from the confirmation, within the limits you set.